🔒 Refund & Dispute Policy

A non-refundable deposit is required to book any tattoo session. This deposit secures your time slot and compensates the artist for design work and scheduling.
Cancellations or rescheduling require at least 72 hours’ notice. Failure to do so may result in forfeiture of the deposit.
Day sessions must be paid in full on the day of your appointment unless otherwise agreed upon.
No-shows or late arrivals (more than 30 minutes) without prior notice will result in cancellation and loss of deposit.

Vouchers are non-refundable, non-transferable, and not redeemable for cash.
Vouchers are valid for 12 months from the purchase date unless otherwise stated.
Misplaced, stolen, or expired vouchers will not be replaced or honored.
It is the client’s responsibility to keep track of their voucher validity.

Due to the custom and irreversible nature of tattooing, we do not offer refunds for completed tattoos.
If a client experiences an issue with the tattoo healing or design, a complimentary touch-up may be provided at the artist’s discretion, This appointment must be booked in within 3 months of your completed tattoo.
Touch-ups do not include changes to the original design or additional work not discussed in the initial consultation.

Clients should raise any concerns within 7 days of the session.
Please contact us directly before initiating any third-party disputes (e.g., with a bank or payment provider).
All efforts will be made to resolve concerns fairly and professionally.